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Generally, the type of personal information we collect about you is the information that is needed to facilitate your travel arrangements and bookings and to arrange travel related services and/or products on your behalf.
We therefore typically process the following types of personal information about you:
Most travel bookings must be made under the traveler’s full name and must include contact details and appropriate identification (e.g. passport details). We cannot make bookings for you without that information.
We have implemented various physical, electronic and managerial security procedures in order to protect personal information from loss and misuse, and from unauthorized access, modification, disclosure and interference, and we regularly review security and encryption technologies and will strive to protect your personal information as fully as we protect our own confidential information.
Whilst we take reasonable steps to ensure that your personal information is secure, as the internet is inherently insecure, any personal information or other information you transmit to us online is transmitted at your own risk.
We do not and will not sell, rent out or trade your personal information.
We may from time to time use your personal information to identify new or existing products that we believe may be of interest to you. We may communicate this via email. If you no longer wish to receive these updates via email, you may opt-out by clicking the unsubscribe link contained in the message. You can opt-in in future if you wish to receive these updates again.
We comply with the Spam Act 2003 and do not share, sell or rent information to any third parties for the purposes of direct marketing.
Your personal information may be disclosed only to entities and partners/providers related directly to your booking and participation in your chosen trips, such as the following:
As required or authorized by applicable law, and to comply with our legal obligations;
Other than the above, we will not disclose your personal information without your consent unless we reasonably believe that disclosure is necessary to lessen or prevent a threat to life, health or safety of an individual or to public health or safety or for certain action to be undertaken by an enforcement body (e.g. prevention, detection, investigation, prosecution or punishment of criminal offences), or where such disclosure is authorized or required by law (including applicable privacy / data protection laws).
Our websites and mobile applications may use social media features and widgets (such as “Like” and “Share” buttons/widgets) (“SM Features”). These are provided and operated by third party companies (e.g. Facebook) and either hosted by a third party or hosted directly on our website or mobile application. SM Features may collect information such as the page you are visiting on our website/mobile application, your IP address, and may set cookies to enable the SM Feature to function properly.